The journal · Security · Service Management · IT
Ideas for more resilient digital services.
Notes, lessons and practical perspectives on bringing cybersecurity, service management and operational resilience together.
AI and the changing appeal of bug bounty programmes
How AI is speeding up vulnerability discovery and report writing—and why validation, quality and human judgement still matter.
Read article ↗Security-first service management
Connecting service reliability, risk and security in practical IT operations—and making security part of how services are designed and improved.
Read article ↗What 15+ years in IT has taught me
Lessons from a career in IT service management, global organisations and the importance of connecting people, process and outcomes.
Read article ↗Cybersecurity for service managers
Why security awareness belongs in the operating model of every modern IT service, from incident response to supplier governance.
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